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Latitude Group Holdings Ltd, an Australian fintech company, was recently hit by hackers. The digital payments firm was on the list of Australian companies impacted by cybercrimes after last year’s Medibank and Optus breaches. The company is led to believe the breach is worse than initially thought.
In a report published by The Cyberwire website, “Latitude Group Holdings announced that the personal data of approximately 328,000 customers were stolen in what appears to be a sophisticated and malicious cyber attack.” An official statement from the company noted, “while Latitude took immediate action, the attacker was able to obtain Latitude employee login credentials before the incident was isolated.” Richard Buckland, a cybersecurity expert at the University of New South Wales, expressed his concern about the breach.
However, as the company works with cybersecurity experts about the breach, they uncover that sensitive information may be obtained from the 330,000 customers impacted by the incident. The company updated its stakeholders that driver’s licences, passports, and Medibank numbers had been hacked. The official report noted that 96 per cent of the stolen information was from drivers’ licences, while the remaining four per cent was a mix of passport information and Medicare cards.
Latitude’s official statement included, “As our review deepens to include non-customer originating platforms and historical customer information, we are likely to uncover more stolen information affecting current and past Latitude customers and applicants.”
The company also added that the Australian Federal Police has already stepped in to assist in investigating the breach. Still, Latitude believes they are yet to see the entirety of the attack. It assumes that the scope of the breach may still increase as they continue their investigations.
Latitude has begun reaching out to the impacted customers to provide them with updates and recommendations on the steps they will take moving forward. The company has also set up contact centres for the affected customers in Australia and New Zealand.
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